Skyfall Audio (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase products, or interact with our services.

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide, such as:

Name
Email address
Billing address
Payment details (processed securely by third-party services — we do NOT store full credit card numbers)
Account login details (if applicable)

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages viewed and time spent on the website
Cookies and similar tracking technologies

1.3 Transaction & Order Details

When you purchase from us, we store:

Products purchased
Order history
Download records
Licensing confirmations

1.4 Cookies & Tracking

We use cookies to:

Improve website performance
Remember your preferences
Track analytics
Enable secure checkout

You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Send order confirmations and product downloads
Provide customer support
Improve our website and services
Send marketing emails (only if you opt in)
Prevent fraud and ensure security
Comply with legal obligations

We do not sell or rent your personal data.

3. Legal Basis for Processing (GDPR-Compliant)

If you are in the EU/EEA, we process personal data under the following legal bases:

Contractual necessity: to process your purchases
Consent: for marketing emails
Legitimate interests: website security, analytics
Legal obligation: tax and compliance records

4. How We Share Your Information

We may share your information only with trusted third-party partners, including:

Payment processors (Stripe, PayPal, etc.)
Email service providers (newsletters, order emails)
Website hosting services
Analytics providers (Google Analytics, etc.)
Fraud prevention services

These partners are required to keep your information secure.

We do not sell your data to advertisers or data brokers.

5. Data Retention

We retain personal data only as long as necessary for:

Fulfilling orders
Providing customer support
Meeting tax & legal obligations
Resolving disputes

You may request deletion of your account or data at any time.

6. Security

We take reasonable measures to protect your information, including:

SSL encryption
Secure payment gateways
Limited-access databases
Regular security updates

However, no method of online transmission is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Request a copy (data portability)
Restrict or object to processing
Opt out of marketing emails
Withdraw consent at any time

To exercise your rights, contact us at:

[Your Email]

8. Children’s Privacy

Our website and products are not intended for children under 13, and we do not knowingly collect information from children.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, contact us:

Skyfall Audio

Email: support@skyfallaudio.com

Website: www.skyfallaudio.com

Privacy & Policy